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Frequently Asked Questions About DVSF

Many answers to your questions can be found here. Information is available about dates, rules, expectations, and how to complete the process from start to finish.

Q: Why am I not getting emails from STEM Wizard about my project? A: The most likely answer is that the email address that you used to register is a school account. Many school accounts block external senders from reaching students. Try changing the registered email address to a personal address or that of a parent or guardian.

Q: A couple of my milestones say “Awaiting Approval.” What do I need to do to approve the milestone? A: If the milestone is displaying “Awaiting Approval,” you have completed that Milestone. Approval is a process internal to DVSF. If there is a problem with the information, you will be contacted. All approvals will be completed before Judging Day.

Q: Can I delete uploaded files? A: You can not delete any files that have been uploaded. If you are updating the file from a previous fair to incorporate changes made, you can upload a new file, and it will replace the previous one.

Q: I got a message saying that my registration is not complete. What does that mean? A: This message is sent to any account that has not yet completed all of the milestones. Log in to STEM Wizard and update any missing information. If all of the milestones are green or displaying the gray “Awaiting Approval”, then all of your information is complete, and you do not need to do anything further.

Q: My regional fair said that my project information will be promoted to DVSF, and I can use the same username/password combination. STEM Wizard will let me log in, but I’m getting a message that the account doesn’t exist/is not recognized. How do I register? A: Your DVSF account will be activated once your regional fair completes the promotion process. For some fairs, this can take a few days. Once that process is completed, you will be able to log in to DVSF’s STEM Wizard. If you have questions about when promotion will be completed, please contact your regional fair director for clarification. You will receive an email once the promotion process has been completed. PLEASE DO NOT CREATE A NEW ACCOUNT. THE NEW ACCOUNT WILL NOT BE ACTIVE, AND ANY FILES UPLOADED WILL NOT BE REVIEWED BY THE JUDGES.

Q: I’m trying to create my account on STEM Wizard, but I can’t find my Child Fair in the menu. What should I do? A: If your Child Fair is not listed, your Child Fair used STEM Wizard, and your account will be promoted to DVSF. This process can take a few days. Once the account is promoted, you will receive a message through STEM Wizard, and you can log in to DVSF using the same username/password as you used in the previous fair. Contact the regional fair director for more information about when the promotion will take place. PLEASE DO NOT CREATE A NEW ACCOUNT. THE NEW ACCOUNT WILL NOT BE ACTIVE, AND ANY FILES UPLOADED WILL NOT BE REVIEWED BY THE JUDGES.

Q: I did a team project, and each of the team members created their own account. How can I combine them? A: Contact DVSF at jdisston@dvsf.org for assistance.

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